Terms of Service

About these terms

These Terms of Service govern your use of Animov — this website and our messenger bots. By placing an order or otherwise using the service you accept these terms, our Refund Policy and our Privacy Policy.

The service

Animov creates personal songs from the story you tell us about someone you care about. As an add-on, the photos you upload can be turned into a short animated cartoon set to your song.

Songs, lyrics and cartoons are created with the help of generative AI tools. Every result is unique, so it may differ from what you imagined; that is why you can read and edit the lyrics for free before you pay.

Orders and payment

The price of every package is shown before you pay. Orders are paid in advance. Payments are processed by our payment provider on their side; we never see or store your card details.

After payment the order is made and delivered digitally — in the bot chat or on your order page on this website. Delivery usually takes a few minutes. If anything takes longer than expected, contact us at [email protected].

Refunds

Refunds are handled under our Refund Policy, linked in the footer of this website.

Acceptable use

These rules apply to everything you submit to Animov — stories, names, lyric edits and photos — and to everything generated from it, in songs and in cartoons alike. You may not use the service to create, request or upload:

• sexual, explicit, pornographic or sexually suggestive content of any kind, including nudity;
• any content that sexualises minors or places minors in a sexual or otherwise harmful context;
• content that promotes violence, self-harm, terrorism or illegal activity;
• hate speech, harassment, bullying, threats or content that humiliates a real person;
• content that impersonates a real person or misleads others about who said or did something;
• photos of other people without their consent (for children — without the consent of a parent or guardian);
• material that infringes someone else’s copyright, trademark or privacy.

How explicit content is prohibited and filtered

Sexual and explicit content is prohibited by the acceptable use rules above, which you accept with every order.

Every generation step — lyrics, music, images and video — runs on generation services with built-in safety filters that refuse sexual and explicit requests. A refused request is not generated, and no song or cartoon is delivered from it.

Cartoons have no free-text prompt at all: the visual style and the motion are described by fixed instructions that we write, and the only user input is your own photos.

Orders that break these rules are cancelled without a refund, and we may block further access to the service. If you come across content created with Animov that breaks these rules, report it to [email protected] and we will act on it.

Your content and rights

You confirm that you have the right to share the story and photos you send us and the consent of the people they show. You allow us to process them only to make and deliver your order.

The finished song and cartoon are yours to keep, play and share for personal, non-commercial purposes — as a gift, in your family and on your social media.

Liability

The service is provided as is. We do our best to keep it available and to deliver every order, but we cannot guarantee uninterrupted operation. Our total liability for any order is limited to the amount you paid for it.

Changes to these terms

We may update these terms; the date at the top of this page shows the latest version. Orders already paid are governed by the terms in force at the time of payment.

Contact

Questions about these terms or your order: [email protected].